Terms and Conditions

These Terms and Conditions constitute a legal agreement between you and Mila Celebrations, a Limited Liability Company based in Riyadh. In order to use the service (as defined below) and the related application (as defined below), you must agree to the terms and conditions set forth herein. By using or receiving any services provided by the company, or by downloading, installing, or using any related application provided by the company (collectively referred to as the "Application"), you expressly acknowledge and agree to be bound by this Agreement, as well as any future amendments or additions to this Agreement as published from time to time on the website https://www.milacelebrations.com/en/pages/terms-and-conditions

or through the Application.

The company reserves the right to modify the Agreement or its policies regarding the service or Application at any time, effective upon posting an updated version of this Agreement on https://www.milacelebrations.com/en/pages/terms-and-conditions

or through the Application and platforms. If you book an appointment through the Application, WhatsApp, or the online store, you are responsible for reviewing this Agreement regularly. Continued use of the service or Application after any such changes constitutes your consent to those changes.

1. Overview of Services

Mila Celebrations is a platform designed to help users plan and organize personal occasions such as birthdays, graduations, and weddings. Through the Application, users can browse themes, customize their event preferences, and access related event services.

2. User Accounts

• Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use the services.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account information. Mila Celebrations is not responsible for unauthorized access to your account.
• Account Termination: Mila Celebrations reserves the right to suspend or terminate your account if you violate these Terms.

3. Reservations and Payments

• Service Availability: All event services and themes are subject to availability.
• Payments: Payments must be made through the payment methods available on the Application. By completing a payment, you confirm that you are authorized to use the selected payment method.
• Refunds and Cancellations: Refund and cancellation policies vary depending on the service provider. No payments will be refunded if the client chooses to cancel the order.
• Rented Products: Décor items such as backdrops, tables, and essential accessories are provided as part of Mila service providers’ offerings and are available for rental only during the event. These items are not for sale or ownership.

4. Content and Intellectual Property

• User Content: You may upload or share content (e.g., photos, event details) through the Application. By doing so, you grant Mila Celebrations a non-exclusive, royalty-free license to use such content for purposes related to the services.
• Mila Content: All intellectual property related to the services, including logos, designs, and text, belongs to Mila Celebrations. You may not use or reproduce such content without prior written permission.

5. Prohibited Activities

You agree not to:

• Use the services for any illegal or fraudulent activity.
• Interfere with the operation of the Application or services.
• Upload or transmit harmful, offensive, or objectionable content.

6. Limitation of Liability

Mila Celebrations shall not be liable for:

• Service interruptions or errors.
• Loss or damage caused by third-party service providers.
• Indirect, incidental, or consequential damages resulting from your use of the services.

7. Privacy Policy

The collection and use of your personal data are subject to our Privacy Policy. By using the services, you agree to the collection, storage, and use of your information as outlined in the Privacy Policy.

8. Changes to Terms

Mila Celebrations reserves the right to amend these Terms at any time. Updates will be posted within the Application, and continued use of the services constitutes acceptance of the modified Terms.

9. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from the use of the services shall fall under the jurisdiction of the courts of Saudi Arabia.

10. Refunds and Cancellations

Payment Refunds: Payments made for event bookings are non-refundable if the client cancels the booking or fails to complete 100% of the remaining payments at least 120 hours before the event date.8. Changes to Terms

Mila Celebrations reserves the right to modify these Terms at any time. Updates will be posted in the App, and your continued use of the Services constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of Saudi Arabia. Any disputes arising from the use of the Services will be resolved under the jurisdiction of the courts in Saudi Arabia.

10. Refund and Cancellation

Payment Refunds: Payments made for event bookings are non-refundable if the customer decides to cancel the booking or fails to complete 100% of the payment at least 120 hours before the event date.