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Privacy Policy

Last updated: October 20, 2025

Last updated: [18/10/2025]

Mila Celebrations ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") or related services ("Services") or website ("Website"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Details: Name, phone number, email address, event details.
  • Account Information: Login credentials and preferences.
  • Payment Data: Billing information processed securely through third-party payment providers.
  • Usage Data: Device information, IP address, location (if enabled), browsing activities within the App.
  • Uploaded Content: Photos, event preferences, and other materials you provide.

2. How We Use Your Information

We use your information to:

  • Provide and manage event planning services.
  • Process bookings and payments.
  • Communicate with you about your events, bookings, and updates.
  • Personalize your experience on the App.
  • Improve our services and security.
  • Comply with legal obligations under Saudi Arabian law.

3. Sharing of Information

We may share your information in the following cases:

  • Service Providers: With trusted third-party vendors who help us deliver event services (e.g., decorators, venues).
  • Legal Compliance: When required by law, court order, or government request.
  • Business Transfers: In the case of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Storage & Security

  • Your personal data is stored securely and accessed only by authorized personnel.
  • We apply industry-standard encryption and security measures to protect your data.
  • Despite our efforts, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. User Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your account and personal data (subject to legal and contractual obligations).
  • Withdraw consent to data collection where applicable.

To exercise these rights, contact us at [Insert Contact Email/WhatsApp/Support Link].

6. Cookies & Tracking

Our App may use cookies or similar technologies to improve your browsing experience, analyze usage, and deliver personalized content. You may disable cookies through your device settings, but this may limit certain features.

7. Children’s Privacy

Our Services are not directed to children under 18. If we learn that we have collected personal data from a child without legal guardian consent, we will delete it promptly.

8. International Data Transfer

Your information may be transferred and processed outside Saudi Arabia where data protection laws may differ. We ensure such transfers comply with applicable laws.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App and on our website https://www.milacelebrations.com/en/pages/privacy-policy

. Continued use of our Services after changes constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@mila.day

Website: http://www.milacelebrations.com

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